Master every tough chat in the officeAre you anxious about giving feedback, managing underperformance or resolving conflict? In this episode of Work Unravelled, hosts Andrew and Scott share five expert strategies that will help you prepare, communicate and follow up so you can:✔ Build a culture of open dialogue✔ Prevent minor issues from becoming crises✔ Achieve win–win outcomes every time📌 Timestamps00:32 Discussing Difficult Conversations at Work01:26 Personal Experiences with Difficult Conversations02:41 Types of Difficult Conversations03:41 Approaching Difficult Conversations06:09 Lessons Learned from Difficult Conversations09:01 The Importance of Addressing Issues Early19:51 Preparing for Difficult Conversations23:40 Conducting the Conversation27:07 Summarising and Next Steps29:19 Conclusion and Final ThoughtsSend us a textSupport the show👉Find Andrew online at: https://www.andrewlloydgordon.co.uk/👉Find Scott online at: https://linktr.ee/scottfulton

Ver todos los episodios