S1E2 - Thick Skin and Short Memory with Josh Wagner

24/11/2020 42 min Temporada 1 Episodio 2
S1E2 - Thick Skin and Short Memory with Josh Wagner

Listen "S1E2 - Thick Skin and Short Memory with Josh Wagner"

Episode Synopsis

Episode Note
Josh Wagner, a hospitality specialist with 20 years of experience, shares his journey from being a promoter to owning and consulting for bars and restaurants. He emphasizes the importance of creating unique experiences and the joy of bringing people together. Josh discusses the transition from being a promoter to getting involved in the operational and business side of hospitality. He highlights the need for clear expectations, building a strong team, and maintaining a work-life balance. Josh also shares his insights on the future of the hospitality industry, including the rise of luxury travel and the return of events and concerts.
Takeaways

Creating unique experiences and bringing people together are key aspects of hospitality.
Clear expectations and building a strong team are crucial for success in the industry.
Maintaining a work-life balance is important, and setting ground rules and parameters can help achieve this.
The future of hospitality will see an increase in luxury travel and a focus on providing high-quality experiences.
Events and concerts will make a comeback, and people's desire for social interaction and shared experiences will drive their attendance.****

Timestamps
00:00 Introduction and Purpose of the Interview
08:14 Building a Strong Team and Maintaining Work-Life Balance
29:42 The Return of Events and Concerts in the Hospitality Industry
40:09 Last Day on Earth: Go-To Meal and Drink
Learn More About Josh Wagner:
@joshuawagner
Margot Natural Wine Bar: https://margotnaturalwinebar.com/
@margot_naturalwineba
Sweet Liberty: http://mysweetliberty.com/
@sweetlibertymia
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Join us every Tuesday as we interview the best hospitality professionals from around the world to find out what they do, and why they succeed.
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