Episode Synopsis "Magic Kingdom - Everyone Walks The Talk Ch. 5"

This is one of my favorite chapters. We are going to discuss what aggressive friendliness is and how to do it. What is our value to a customer- Terrible-indifferent-created value? We will catch the President of the company Walking the Talk exhibiting great leadership by doing what she asks and not be too good to give herself a pass. Let's find the cultures at our business which add value and stop the culture which takes it away. We will figure out what pixie dust is and if it is real. 

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