How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge

What's Your Edge?
09/04/2024 9 min
How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge

Listen "How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge"

Descargar episodio Ver en sitio original

Episode Synopsis

Customer Success, coined in the early 2000s, is more than a buzzword—it embodies customer-centricity. Why its rapid expansion? It's not just a growth strategy; it's THE primary strategy for value and lasting connections. In this episode of What’s Your Edge?, explore its link to customer-centricity and discover the 4 pivotal board roles guiding leadership in mastering this model.

More episodes of the podcast What's Your Edge?

How Leveraging Ecosystems Improve Customer Experience and Drives Growth 26/08/2025
It’s All About the Value Proposition to Successfully Compete | What’s Your Edge? 10/06/2025
Engineer Customer-Centric Processes for Better Service Quality and Growth | What’s Your Edge? 20/05/2025
How Boards and C-Suites Can Align to Drive Customer-Centric Growth | What’s Your Edge? 15/04/2025
Reimagine How Customer Value is Delivered for Faster Organic Growth | What’s Your Edge? 18/03/2025
Leading Change: Beyond Tried and True Strengthens Customer Retention and Builds Growth | What’s Your Edge? 18/02/2025
Strategies to Overcome Three Barriers to Revenue Growth | What’s Your Edge? 21/01/2025
4 Critical Steps to Keep Your Product from Being Obliterated | What’s Your Edge? 10/12/2024
5 Best Practices to Grow an Extraordinary, Customer-Centric Business | What’s Your Edge? 19/11/2024
How to Withstand Business Challenges and Thrive with 3 Essential Elements | What’s Your Edge? 22/10/2024
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA