This episode zeroes in on the overuse of buzzwords in DEI, particularly focusing on “inclusion.” Shante and Natalie note how terms such as diversity, equity, and inclusion often get reduced to an “alphabet soup” that may lose meaning in translation.Why Inclusion ResonatesInclusion is highlighted as the most universally relatable aspect of DEI—everyone can connect with the idea of having a place where they belong. Unlike diversity or equity, which can trigger resistance due to misinterpretation or emotional bias, inclusion is seen as neutral and fundamentally human.Business Impact of InclusionThe hosts discuss how companies that embed inclusion in their strategies see tangible benefits such as higher engagement scores, improved profitability, and enhanced workplace energy. They emphasize that when employees feel included and able to bring their authentic selves to work, innovation and problem-solving flourish.Measuring InclusionEngagement surveys and other metrics serve as a baseline to track how included employees feel—and these numbers correlate with business performance. Shante and Natalie encourage leaders to use data to validate the positive impact of a truly inclusive culture.Inclusive Leadership as a Competitive AdvantageInclusion shouldn’t be treated as a side project. It’s integral to leadership, influencing not only employee retention but also the quality of ideas and the overall success of the organization. Real-life examples are shared, illustrating how inclusive practices lead to creative breakthroughs and stronger team collaboration.The Human Element & LegacyThe conversation touches on how inclusive leadership impacts legacy, urging leaders to consider how they want to be remembered. Personal anecdotes about the lasting influence of empathetic leadership reinforce the importance of caring about the people behind the numbers.Key Takeaways:Inclusion is more than just a buzzword—it’s a critical pillar of DEI that drives engagement, innovation, and long-term business success.Leaders are encouraged to move beyond superficial rhetoric and foster an environment where every employee feels authentically valued.Follow & Connect with us:Follow Natalie Norfus on LinkedIn: https://www.linkedin.com/in/natalienorfus/. Follow Shante Gordon on LinkedIn: https://www.linkedin.com/in/shantegordon/. Book a consultation with The Norfus Firm: https://thenorfusfirm.com/. Follow What’s the DEIL on Instagram: https://www.instagram.com/whatsthedeil/. Follow What’s the DEIL on TikTok: https://www.tiktok.com/@whatsthedeil. If you enjoyed this episode, don’t forget to subscribe, rate, and leave a review! Hosted on Acast. See acast.com/privacy for more information.

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