In this episode of What’s the DEIL?, Shanté and Natalie dig into the real reason culture can’t just live on your company’s “About Us” page.Yes, “culture” is often used as a feel-good concept. But when conflict erupts, or worse, formal complaints arise, what’s beneath the surface usually reveals a pattern, not a one-time issue. And that pattern? It’s shaped by culture.From favoritism to retaliation to unchecked leadership behaviors, the hosts explore how your day-to-day practices, or lack thereof, are either reinforcing accountability or brewing your next workplace investigation.In this episode, you’ll learn:Why most formal workplace complaints aren’t about just one thingHow perceived favoritism, bias, and leader friendships lead to culture decayWhy investigations can’t fix culture, but audits can prevent investigationsWhat retaliation looks like (and how to avoid the legal and ethical fallout)How leaders signal what’s “okay” through their everyday choices and why that matters more than your official policyWhy a culture audit is proactive, not performative, and how it saves money, time, and moraleWhether you lead a team or guide organizational strategy, this episode is a wake-up call: if you’re not looking at how your culture actually works, you’re probably not leading as well as you think.Follow & Connect with us:Follow Natalie Norfus on LinkedIn: https://www.linkedin.com/in/natalienorfus/. Follow Shante Gordon on LinkedIn: https://www.linkedin.com/in/shantegordon/. We’ve led hundreds of audits, assessments, and people strategy engagements, and we’d love to help your organization. Book a consultation with The Norfus Firm: https://thenorfusfirm.com/. Follow What’s the DEIL on Instagram: https://www.instagram.com/whatsthedeil/. Follow What’s the DEIL on TikTok: https://www.tiktok.com/@whatsthedeil. If you enjoyed this episode, don’t forget to subscribe, rate, and leave a review! Hosted on Acast. See acast.com/privacy for more information.

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