Burnout isn’t new, but how we respond to it in 2025 has to be.In this final installment of our 3-part burnout series, Shante` and Natalie tackle what happens after you’ve identified burnout in yourself and your team. Now that you’ve named it, how do you lead through it? Especially in a world that keeps demanding more and more productivity, more output, more performance, without addressing the human cost.With over three years of listening sessions, strategy work, and real-time feedback across industries, we’ve seen the patterns. And the truth is, your people are exhausted. But they’re still showing up. So what are you doing to meet them where they are?We break down: • Why leaders must redefine performance in a post-2020 world • How to use our Acknowledgement Sandwich Framework to plan and lead in a burnout-aware workplace • The real reason old KPIs and rigid productivity goals no longer work • Why quiet quitting isn’t always disengagement—it’s often self-preservation • The danger of half-baked wellness efforts that disappear without accountability • And how burnout, if left unaddressed, creates a ripple effect that weakens trust, drives turnover, and damages your DEI goalsWe get candid about what we’ve heard from employees and leaders across sectors—from tech and law to nonprofit and education—and what needs to shift if we’re going to build workplaces that truly work for people and performance.Key Framework: The Acknowledgement Sandwich 1. Acknowledge – What’s actually happening? Be real about where your team is. 2. Plan – Use capacity planning and people data to rethink what’s realistic. 3. Execute – Move forward mindfully. Give space. Adjust goals with intention. 4. Acknowledge again – Share what’s working, what isn’t, and what’s next.We’re calling on leaders to stop treating burnout as a personal issue and start treating it as the systemic challenge it is. The good news? With honesty, better planning, and a true people-first approach, you can reset your culture in a way that fuels both wellness and results.If this episode hits home, go back and listen to Parts 1 and 2 of our burnout series to get the full picture. Then, share this episode with your leadership team and start a real conversation about what’s next.Follow & Connect with us:Follow Natalie Norfus on LinkedIn: https://www.linkedin.com/in/natalienorfus/. Follow Shante Gordon on LinkedIn: https://www.linkedin.com/in/shantegordon/. We’ve led hundreds of audits, assessments, and people strategy engagements, and we’d love to help your organization. Book a consultation with The Norfus Firm: https://thenorfusfirm.com/. Follow What’s the DEIL on Instagram: https://www.instagram.com/whatsthedeil/. Follow What’s the DEIL on TikTok: https://www.tiktok.com/@whatsthedeil. If you enjoyed this episode, don’t forget to subscribe, rate, and leave a review! Hosted on Acast. See acast.com/privacy for more information.

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