When we ask clients to do something it is important that we support them throughout the process. What a client needs at this time is not the same as what they need to encourage initial action. At this time things like reinforcement for progress, become particularly important, as do helpful relationships that support the change process.  Again this is something that is perhaps not as widely appreciated as it should be. This aspect of treatment forms the basis of the current episode. Becky and Craig discuss the highs and lows of their Odyssey. They also share with us, what it was that made them think they were making progress.  They  thus provide invaluable insight for others. What an owner sees as an important marker of success and what a clinician sees as important in this regard are not always the same initially. We must listen to our clients and help them achieve meaningful goals. If you liked this video please help to spead the word and share it with your friends, like, subscribe and turn on notifications (click/tap on the bell by the subscribe button).Footnote for those seeking professional support: If you are in the UK and would like help with your pet’s behaviour, we encourage  you to seek professional advice. A list of Certificated clinical animal behaviourists, including the presenters of this show can be found at www.ccab.uk/. You can also find further details of the Lincoln Animal Behaviour Clinic at animalbehaviourclinic.lincoln.ac.uk/.  In Europe, if you want to find a veterinary behaviourist you can find a list of Diplomates (individuals who have the highest level of training available in the field) at https://www.ecawbm.org/diplomates-list. In North America, you can find a directory of certified applied animal behaviorists at https://www.animalbehaviorsociety.org/web/committees-applied-behavior-directory.php and board certified veterinary behaviorists at: https://www.dacvb.org/search/custom.asp?id=4709.#petbehaviourodysseys, #whatmakesyouclick #PBO

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