On this week’s Ask the Expert with Larry Dawson and Dale Cooper, the longtime Nitro auto broker reflects on how the car business — and consumer habits — have come full circle. Larry discusses Gen Z’s return to in-person shopping, why local dealerships are regaining trust after years of online dominance, and how AI service lines and endless hold times are hurting customer loyalty. The two also dive into electric cars, leasing trends, and why sometimes the simplest advice still holds true: “When you can, buy local, talk to someone, and skip the red tape.

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