How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

VUX World
02/11/2022 1h 0min
How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

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Episode Synopsis

Learn how Canada’s largest bank is approaching conversational automation, as we step through the journey into creating the Scotiabank digital assistant, with Fabio Sarti, Sr. AI/ML Product Manager.Fabio joins us to share everything from use cases and channels to technical implementation to privacy and early results achieved since launching its assistant in May. Hosted on Acast. See acast.com/privacy for more information.

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