Voices of CX

Voices of CX

Por: Worthix
Voices of CX is a Customer Experience podcast hosted by Mary Drumond where she interviews top marketers, industry experts, thought leaders, and academics on how their markets overlap with CX.

The topics of this podcast focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revolutionizing the way companies dialogue and deliver memorable experiences to their customers.
126 episodios disponibles

Latest episodes of the podcast Voices of CX

Mostrando página 6 de 7

Gustavo Imhof - CX Metrics and KPIs in the Age of A.I. - S2E17 03/12/2018
Sue Duris - The Startup Playbook to CX - S2E16 26/11/2018
Nate Brown - Making Customer Feedback Matter - S2E15 19/11/2018
Shep Hyken - Disrupt The Competition and Create Fierce Loyalty - S2E14 12/11/2018
Annette Franz - Employee Experiences Come First - S2E13 05/11/2018
S2 E12: Ian Golding - Customer What? 29/10/2018
Ulla Sommerfelt and Jan Parr - How Design is Fueling Customer Experience - S2E11 22/10/2018
Colin Shaw - Practicing CX Beyond Philosophy - S2E10 15/10/2018
Ramsay Brown - Using A.I. to Map the Brain and Program Behavior - S2E9 08/10/2018
Max Israel - Setting The Stage for Design Driven Feedback - S2E8 01/10/2018
Dr. Nammy Vedire - Using Deliberate Innovation to Drive Growth - S2E7 24/09/2018
Michael Barber - Why Marketers Should Embrace Customer Experience - S2E6 17/09/2018
Dominic Venturo - US Bank- Redefining Experiences Through Innovation - S2E5 10/09/2018
Prof. Dr. Phil Klaus - CX Vanguards, Outperform Your Competition By 600% - S2E4 03/09/2018
Dan McCarthy - A Statistical Analysis of Your CX - S2E3 27/08/2018
Yu-Kai Chou - Gamify the Experience - S2E2 20/08/2018
Brian Solis - Designing the Future of CX - S2E1 13/08/2018
Best of Season 1 02/07/2018
Jeanne Bliss - Would You Do That to Your Mother? - S1E8 18/06/2018
Rachael McBrearty - Designing a Customer Experience System - S1E7 11/06/2018
« Primera ‹ Anterior 1 ... 4 5 6 7 Siguiente › Última »
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA