The corporate apology: how to make one, and when is it too late?

Very Public Affairs Pod
22/08/2018 15 min
The corporate apology: how to make one, and when is it too late?

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Episode Synopsis

The Centre's Joe Bourke speaks with Executive Director Wayne Burns about corporate apologies: the occasions on which corporations or public entities say sorry to their stakeholders or the public. When and how should an apology be made?

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