In this episode of the vAuto Podcast Retail Revival series, host Randy Kobat and Trent Waybright, vice president of pre-owned operations for Kelley Auto Group, Fort Wayne, IN, discuss how the group stores are selling more used vehicles today than they did a year ago. Trent shares how he’s remained aggressive in his pricing and acquisition strategy, while innovating in the way his team gets vehicles front-line ready and handles customers in a way that makes them most comfortable and safe. Trent also shares insights on how today’s appointment-only selling may become a more permanent part of the road to the sale.

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