How AI Powers Service Lane Appraisals, Acquisitions

05/09/2025 23 min
How AI Powers Service Lane Appraisals, Acquisitions

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Episode Synopsis

In this vAuto podcast, used vehicle buyer Josh Kor of Richfield Bloomington (MN) Honda shares how UVeye’s AI-powered vehicle inspections and a new vAuto appraisal integration have made acquiring vehicles from service customers more effective and efficient. Kor details the process he follows that yields 1500 completed service lane appraisals and 40-plus vehicle acquisitions each month. Hear how the dealership uses UVeye technology to supplement vehicle inspections and uncover additional RO opportunities; ensures nearly 90 percent of service lane customers receive appraisals for their vehicles; and follows a “soft touch” approach that gives customers 30 days to say “yes” to the initial offer.

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