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Listen "Value Realization: A Practical Guide for Customer Success"
Episode Synopsis
How do you best implement Value Realization and avoid common pitfalls? This is a priority question that many Business Value Consulting groups and CROs / Customer Success leaders are seeking to answer. To help, we invited value veteran Vikas Mundada from security firm Ping Identity to discuss his journey with Value Realization and post-sale value automation. In this frank discussion we explore how early attempts missed the mark, and how a simpler approach is seeing great success.
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