Por: ThePartnership

Step inside the harrowing real-life events detailed in "Upheaval," where Naples Comprehensive Health (NCH), led by CEO Paul Hiltz and crisis communications expert Amanda Lucey, faced unprecedented challenges. This podcast explores how one of the nation's premier healthcare systems navigated a deep internal management crisis that eroded community trust, immediately followed by the arrival of the COVID-19 pandemic in their idyllic Florida community.Discover how NCH's team forged astounding partnerships with the community and clinical staff, implemented transparent and empathetic leadership, and mastered crisis communication to restore faith, overcome immense obstacles like supply shortages, and ultimately rebrand and transform into an "Advanced Community Healthcare System™". "Upheaval" offers a gripping story of heroism, resilience, and the essential power of community collaboration in the face of disaster, providing crucial insights for leaders everywhere.

1 episodios disponibles