Everything we do in government is all about achieving quality service delivery. A lot of that can be achieved through process innovation, but it can often be a challenge when you’ve got a team of people who were never empowered to think outside of the transactional box. Mark Wheeler sees this as one of the biggest responsibilities he is called upon to shoulder as Philadelphia’s CIO. Possessing years of GIS-related experience, Mark brings in a proclivity towards innovation, as well as the top-notch leadership, communication and planning skills that all IT leaders need to have. He now joins Abhijit Verekar to share how he and his team are navigating the challenge of finding technological solutions that work to improve service delivery in their massive jurisdiction.Love the show? Subscribe, rate, review, and share!Here’s How »Join the Rethink IT Community today: averoadvisors.com📅 Let’s Stay Connected:Hit subscribe so you don’t miss our latest episode. We also go live weekly with more industry insights, so be sure to join us! And if you’ve got questions, drop them in the comments—we’re here to help!Government IT Modernization and ERP Strategies for 2025: A Comprehensive Guide for Public Sector Transformation➡ https://conference.averoadvisors.com/2025reportTop Public Sector ERP Systems: : ➡ https://share.hsforms.com/1ee49ru4aSpe3x4ByzuqifgeexmlLearn More About Avero:➡ https://www.averoadvisors.comConnect With Us:LinkedIn: https://www.linkedin.com/company/averoadvisorsFacebook: https://www.facebook.com/averoadvisorsInstagram: https://www.instagram.com/averoadvisorsTikTok: https://www.tiktok.com/@averoadvisorsConnect With AV:LinkedIn: https://www.linkedin.com/in/verekar(865) 415-3848 | [email protected]©2025. Avero Advisors. All Rights Reserved.

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