In this episode of Unlocked with Austin & Elizabeth, we sit down with Mark Donohue—strategic leader and former GM at The Gap and Western Union—to explore what it takes to successfully lead a retail media commerce network.From navigating organizational complexity to scaling growth and innovation, Mark shares leadership insights, strategic frameworks, and lessons from the field. Austin and Elizabeth know these challenges firsthand, bringing their own perspective to the conversation as experienced operators in the space. Plus, don’t miss Mark’s exciting new career announcement.Tune in for a sharp look at the evolving role of GMs in the retail media commerce space.

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