Today, we have Chad Whelan, one of our team members who has been with Big Fish Contracting for over a decade. Chad is someone who values building relationships with customers over anything else, making him a huge asset to Big Fish. During the conversation, we discuss Chad's transition from fitness management to working at Big Fish, what a typical day looks like for him, and some of his favorite projects.   Chad also shares insights on his approach to customer service, emphasizing the importance of building relationships and making sure customers have an excellent experience from start to finish.   In this episode, we cover: Chad's journey from working in fitness to working at Big Fish Chad's day-to-day at Big Fish What Chad finds most rewarding in his job and some of his favorite projects The biggest lesson Chad has learned over the years - under-promising and over-delivering Building relationships and community with customers   To contact Chad directly, you can give him a call at 414-581-6700 or send him an email at [email protected]   Enter to win a FREE roof! *must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply   To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com. You can also follow us on our social channels: Big Fish Contracting Instagram Big Fish Contracting Facebook

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