A listener asks us to explain the link between "normalisation of deviance" and fear. Using examples like an agile team dropping its retrospectives, or NASA launching the Space Shuttle in too-cold conditions, we illustrate how being afraid can drive a group away from its espoused norms and toward dangerous alternatives, and conversely how you can use examples of "normalised deviance" to find and mitigate hidden fears.

SHOW LINKS:
- Idealcast with Gene Kim: https://itrevolution.com/the-idealcast-episode-14/
- Mitigating fears through expressing emotion on an oil rig: https://www.npr.org/sections/health-shots/2016/06/17/482203447/invisibilia-how-learning-to-be-vulnerable-can-make-life-safer
- The Fear Conversation chapter discussion: https://www.conversationaltransformation.com/blog/fear-the-original-sin-of-unproductive-conversations/
- Previous episode on normalisation of deviance: https://soundcloud.com/troubleshootingagile/overcoming-normalisation-of-deviance

---

Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.


Email us at [email protected]

Ver todos los episodios