Transformation Tip: “The aim of argument and discussion, should not be victory, but progress.” – Joseph JoubertConcept(s)We all face times of conflictAlthough crises can be seen as catastrophic, they also provide opportunities for growthRecognize that conflict may appear even on a healthy team Working through conflict successfully will strengthen your leadership and teamBeware of being conflict-averse PracticalConfrontation works best if you have developed your CONNECTION skills.Avoid viewing conflict as dangerous, as this results in a defensive approach which often escalates the situationBe quick to confront, without being reactive. Seek to avoid conflict through clear and timely communicationStrike 3 process (Mistake - Warning - Act)A Framework for Healthy Confrontation:1) Go in peace2) Speak value to the individual3) Seek clarity and context4) Explain your perspective5) Take responsibility6) Seek an agreeable solutionTransformation Application: Are there any conflicts that you have been avoiding?Set an appointment to have that conversation.  Use the 6 steps (or 3 strikes)Connect On Social: Podcast Facebook Page Steve Facebook Steve Instagram Steve LinkedIn Pete Facebook Pete Instagram Pete LinkedIn

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