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Listen "Episode 3: Top 10 Traits No. 1: Senior Management Commitment"
Episode Synopsis
TLF have identified 10 Traits that separate organisations which are world class at customer experience from the rest. In this episode, Greg and Stephen talk about the importance of Senior Management Commitment to the customer. https://s3.eu-west-2.amazonaws.com/tlf-public-assets/podcasts/ep3.mp3
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