ChatGPT, AI & The Customer Experience

28/06/2023
ChatGPT, AI & The Customer Experience

Listen "ChatGPT, AI & The Customer Experience"

Episode Synopsis

Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs?