Ticket Volume - IT Podcast

Por: InvGate
News and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes soon!
114 episodios disponibles

Latest episodes of the podcast Ticket Volume - IT Podcast

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82. Are IT people socially awkward? Debunking 4 IT stereotypes 04/07/2024
81. Women of ITSM: A community for sharing and growing with Lucy Grimwade and Sophie Hussey 13/06/2024
80. NIS2 Implementation: Challenges And Tips, With Morten Eeg, Wathagi Ndungu & Gennady Kreukniet 30/05/2024
79. How to Achieve Regulatory Compliance in Multinational Companies, With Jordan Thurston, SVP at Citi 09/05/2024
[Webinar] Wiring The Winning Organization: Automation, Innovation, And Adaptability 02/05/2024
78. Past, Present, And Future of the Workplace, With Christopher Dancy 11/04/2024
[Webinar] How to Build a Multidisciplinary ITSM Project, With Jyoti Chopra and Darrel Popowich 04/04/2024
77. ITSM, BRM, Agile, Project Management: Why None of Them Matter, With David Tomlinson 14/03/2024
[LIVE SESSION] - The Future of IT Service Management 19/12/2023
76. Unlocking the Main Elements of the Knowledge Centered Service, With Lana Kosnik 07/12/2023
75. How To Reduce The Fear of AI, With Mariena Quintanilla 30/11/2023
74. Business Process Design in ITSM: How to Design Robust Business Processes?, With David Mainville 23/11/2023
73. Learning From Practice In ITSM, With Ryan Ogilvie 16/11/2023
[LIVE SESSION] Knowledge Management Success: Tips, Tricks, And Metrics 09/11/2023
72. Building Community Within a Customer Support Team, With Neal Travis 02/11/2023
71. How to Become an ITSM Consultant, With Sophie Hussey 26/10/2023
[LIVE SESSION] Staffing For Service: Models, Volumes, And Training 19/10/2023
70. Emotional intelligence in leadership, with Deborah Monroe 12/10/2023
69. Unfolding Yet Another Service Management Model (YaSM), With Stefan Kempter 05/10/2023
68. How to Become a Help Desk Technician? First Steps as an Agent, with Abby Sininger 28/09/2023
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