05. Expanding beyond Service Management: DevOps, SRE and BRM, with Suresh GP

Ticket Volume - IT Podcast
19/05/2022 12 min Temporada 1 Episodio 5

Listen "05. Expanding beyond Service Management: DevOps, SRE and BRM, with Suresh GP"

Descargar episodio Ver en sitio original

Episode Synopsis

Suresh GP (Top 25 Influencer in ITSM and Global Ambassador of the DevOps Institute) goes beyond service management to discuss with Matt how to bring value to a business through DevOps and SRE. Plus, he digs into customer experience and teases an opportunity for IT to stay relevant.

Suresh GP is a founder and managing director at TaUB Solutions. He has more than 19 years of IT experience in areas such as service management, IT governance, business relationship management (BRM), agile, and DevOps.

More episodes of the podcast Ticket Volume - IT Podcast

102. AI and Service Management: From PepsiCo's VR Training to Ethical Dilemmas 24/10/2025
101. What Makes Teams Replace IT Tools? Triggers You Shouldn’t Ignore 19/08/2025
100. Ticket Volume hits 100 episodes and shares 5 takeaways from the road so far 15/05/2025
99. Designing IT Services That Build Trust: Georgina Otubela on Service Design & Incident Management 20/03/2025
98. IT Recycling done right: Alicia Syx on secure & sustainable ITAD 06/03/2025
97. What Organizational Governance Really is: Insights From Valence Howden 20/02/2025
96. The Power of SLAs: Linda Lenox on Bridging Business and IT Through Meaningful Metrics 06/02/2025
95. The Road to Zero Incidents: John Gordon on Preventative Incident Management 23/01/2025
94. Optimizing Service Management for higher education: Insights with Vicki Rogers 09/01/2025
93. IT Service Management Trends For 2025: Insights from Rob, Claire, and Mark 26/12/2024
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA