In Week 5, we take on six engaging topics for the CIO's consideration: 1) Broadcom's Hock Tan comments on the first 100 Days of VMware and we respond: https://www.broadcom.com/blog/vmware-by-broadcom-the-first-100-days2) The European Union adopts the first AI legal safeguards. Did they get it right? https://www.europarl.europa.eu/news/en/press-room/20240308IPR19015/artificial-intelligence-act-meps-adopt-landmark-law3) CNBC looks at tech layoffs, which have reached the highest point since the dot-com bust. Have they gone too far? https://www.cnbc.com/amp/2024/03/15/laid-off-techies-struggle-to-find-jobs-with-cuts-at-highest-since-2001.html4) Silicon Angle notes that Oracle surprised critics, including us, with almost 50% year-over-year growth in cloud infrastructure. How did it happen? We look at both Oracle's capabilities and review star analyst Rebecca Wettemann's perspective.  https://siliconangle.com/2024/03/11/new-cloud-deals-demand-generative-ai-drive-strong-growth-oracle/5) We explore the rapidly evolving workflow & intelligent automation space, based on three separate stories: Automated code developer Devin from CognitionAI, Automation Anywhere's growth, & the B round of funding for Nanonets6) What is the future of the contact center? Accenture puts out its perspective and we temper it with our dose of reality: https://www.mckinsey.com/capabilities/operations/our-insights/where-is-customer-care-in-2024 This Week In Enterprise Tech is hosted by: Charles Araujo of The DX Report and Hyoun Park of Amalgam Insights

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