Crocs on Top, Amazon’s Surge & Optus in Hot Water

05/11/2024 28 min

Listen "Crocs on Top, Amazon’s Surge & Optus in Hot Water"

Episode Synopsis

In this episode of This Week in Ecommerce, Mal and Paul return refreshed from their holidays to tackle the hottest stories as we head toward Black Friday. From Amazon’s jaw-dropping numbers to the ongoing Optus controversies, they break down the latest news and what it all means for the world of Ecommerce. Here’s what you’ll hear in this episode:


Black Friday Strategies Heat Up – Mal and Paul discuss which brands are launching sales early and why some retailers, like Muscle Nation, are taking the high-discount approach to kick-start sales. They share their own perspectives on whether steep sitewide discounts are smart or risky, especially in the current climate.
Crocs’ Continued Success – Even as HeyDude lets them down, Crocs remains the world’s fastest-growing apparel brand. Mal, a proud Crocs owner, and Paul chat about how the quirky footwear’s unstoppable rise defies investor expectations.
Amazon’s Big Win – Amazon stuns with a 54.5% rise in net income and its best Prime Day sales ever. Mal and Paul dive into how the retail giant’s ability to offer lower-cost options helps it fend off competition from Tmoo and Shein.
Optus Scandal Strikes Again – With 429 vulnerable customers allegedly mis-sold products, Optus is back in the ACCC’s crosshairs. The guys dig into how Optus’ latest woes could impact the brand and what it says about maintaining customer trust.
Mosaic Brands Goes Under – After months of speculation, Mosaic Brands (home to Rivers, Millers, and others) enters administration. Paul and Mal examine the factors that led to this collapse, including rising costs and an outdated business model, and what this could mean for the future of brick-and-mortar retail in Australia.


Plus, hear about the upcoming Ecommerce awards and events where Ecom Nation could take home some wins!

Join Mal and Paul as they dissect the highs and lows in Ecommerce this week!

Follow Mal
LinkedIn: https://www.linkedin.com/in/malchia/
Website: malchia.com

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Website: learnecommerce.com

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Website: ecomnation.com.au

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