Talking CX With Your CFO This Is CX 18/07/2019 28 min Episodio 48 Listen "Talking CX With Your CFO" Reproducir Descargar episodio Ver en sitio original Episode Synopsis Please see Mazen's article in CMSWire describing West Monroe Partner's POV on this topic: How to Convince Your CFO to Invest in Customer Experience More episodes of the podcast This Is CX Converge Customer Experience and Digital to Thrive in 2021 with Mazen Ghalayini 25/02/2021 The Customer Success Equation: A Conversation with Gainsight CEO Nick Mehta 14/09/2020 Getting Back to Growth: A Conversation with Salesforce's Tiffani Bova 03/08/2020 Digital Metamorphosis: Rethinking How Organizations Work to Drive Digital and Customer Experience 01/05/2020 Best Practices to Enable Work-from-Home Customer Service Professionals 15/04/2020 Innovating on Customer Service and Cost Reduction in response to COVID-19 06/04/2020 Five Key Trends Bringing Customer Success and Customer Experience Together 27/02/2020 Come Together: The Merging of Customer Experience and Customer Success 06/02/2020 Gazing into the CX Crystal Ball for 2020 Trends 16/01/2020 Revisiting Our 2019 CX Trends Predictions 31/12/2019 Ver todos los episodios Share Facebook Twitter LinkedIn