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Talking CX With Your CFO

This Is CX
18/07/2019 28 min Episodio 48
Talking CX With Your CFO

Listen "Talking CX With Your CFO"

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Episode Synopsis

Please see Mazen's article in CMSWire describing West Monroe Partner's POV on this topic: How to Convince Your CFO to Invest in Customer Experience

More episodes of the podcast This Is CX

Converge Customer Experience and Digital to Thrive in 2021 with Mazen Ghalayini 25/02/2021
The Customer Success Equation: A Conversation with Gainsight CEO Nick Mehta 14/09/2020
Getting Back to Growth: A Conversation with Salesforce's Tiffani Bova 03/08/2020
Digital Metamorphosis: Rethinking How Organizations Work to Drive Digital and Customer Experience 01/05/2020
Best Practices to Enable Work-from-Home Customer Service Professionals 15/04/2020
Innovating on Customer Service and Cost Reduction in response to COVID-19 06/04/2020
Five Key Trends Bringing Customer Success and Customer Experience Together 27/02/2020
Come Together: The Merging of Customer Experience and Customer Success 06/02/2020
Gazing into the CX Crystal Ball for 2020 Trends 16/01/2020
Revisiting Our 2019 CX Trends Predictions 31/12/2019
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