In this episode of The Way We Source, our host Sam Jenks welcomes Jon Hansen, a seasoned voice in procurement with over four decades of experience. Jon, the founder of Procurement Insights, shares his unique 360-degree perspective on why many procurement initiatives fail and how technology can succeed or falter. The conversation delves into the challenges of tech-led approaches, the importance of human-centric models, and the often-overlooked mid-market segment. Jon's insights offer a compelling look at the future of procurement and the critical role of practitioners in driving success.Timestamps:(00:00) Introduction to Jon Hansen and his background in procurement(05:12) The evolution of procurement technology over the decades(12:45) Challenges with tech-led approaches and the importance of human-centric models(20:30) The role of mid-market organizations in procurement(28:15) The Hanson Fitts score and measuring practitioner readiness(35:50) The future of procurement and the need for practitioner-led success(45:00) Quick-fire round with personal insights from Jon Hansen

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