“Training that needs to be repeated adds a layer of complexity most nonprofits aren’t tracking well.”👉🏻 Want a guide to scaling volunteer training?Download the FREE guide: https://public.volunteermatters.org/files/podcast/whitepapers/Training_Volunteers_at_Scale_(ep20).pdfJoin Mark, President, and Sophia, Customer Success Coach at VolunteerMatters, a leading volunteer management software dedicated to helping nonprofits build stronger, more impactful volunteer programs.This episode dives deep into:- Why volunteer training directly impacts your mission’s success- How to balance standardization with flexibility- The power of learning management systems (LMS) and other tech tools- How to measure success through completion rates, feedback, retention, and repeat requirements- …and more.Timestamps:00:00 – Welcome and Topic Introduction01:00 – Why Volunteer Training Matters01:48 – The Challenges of Scaling Training02:56 – Maintaining Consistency in Training Content03:50 – Adapting for Diverse Volunteer Audiences04:50 – Delivery Methods and Oversight Challenges05:30 – Principles of Scalable Volunteer Training08:59 – Leveraging Technology for Training Delivery10:00 – Assigning Ownership Over Training Content10:50 – Training the Trainers12:00 – Learning Management Systems and Online Tools13:05 – Addressing Concerns Around Online Training15:00 – Quizzing and Measuring Retention19:00 – Key Metrics for Evaluating Training Success21:00 – The Importance of Feedback Loops23:00 – Recap of Training Best Practices25:00 – Training Expiration and Recertification29:00 – Real-World Example (YMCA)Check out VolunteerMatters on:YouTube: https://www.youtube.com/@VolunteerMattersInstagram: https://www.instagram.com/volunteermatters/LinkedIn: https://www.linkedin.com/company/volunteer-mattersTwitter/X: https://x.com/VolnteerMattersFacebook: https://www.facebook.com/VolunteerMattersWebsite: https://www.volunteermatters.com/Apple Podcasts: https://podcasts.apple.com/us/podcast/the-volunteermatters-podcast/id1765384042Spotify: https://open.spotify.com/show/41OzyIlomp8LLrZ68fgb77?si=sg92xnBGRDuL4HDnB_F1Rg

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