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Listen "Is A Virtual Assistant What You Really Need?"
Episode Synopsis
Is a Virtual Assistant Really What You Need?
Want the transcript? Download it here.
In this episode, Barbara and Matt take listeners through the necessary steps for business owners to take to determine whether they really need a Virtual Assistant or the help of a specialist.
This episode takes a look at some of the key questions business owners need to ask themselves in order to determine who they need help from and how they can go about getting the right person for the job.
Some of the areas covered include:
Determining whether it’s a VA that you need, or a specialist
Understanding what your business needs are in order to make the right staffing decisions
Slowing down and taking the time to map out your business needs will actually allow you to speed up your business
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
Resources mentioned in this show:
The Stop Doing List
In this episode:
02:00 – Do I need a VA or a specialist?
06:25 – Understanding what your needs are
08:44 – Slowing down in order to speed up
12:08 – Wrapping things up
Barbara: Hey everyone and welcome back to another episode of the Virtual Success Show, where I am joined by my co-host, Matt Malouf. Matt, how are you?
Matt: Barbara, I’m excellent.
Barbara: Good, how’s all your brood?
Matt: They’re well, they’re all good. They’re on school holidays at the moment, so they’re back in school next weekend I’m sure my wife will be very, very happy about that.
Barbara: Yeah, all the mums are like, “When is school coming back?” I’m not into that phase yet, I’ve just got my almost one-year-old, well she’s nearly 11 months, so I’m a bit off the school holiday thing yet.
Matt: Nah, it’s all good.
Barbara: Yeah, so today’s topic guys, is again, a sort of a scenario that Matt sees and I see. I probably see a bit more than Matt, actually, in my line of business at Virtual Angel Hub, where we had a particular case and we’ve seen this a few times, where a client will come in, all revved up, excited about getting a VA, get a VA and then it just doesn’t work, right? And then we get in and try to see what the problem is, get another VA in there, still doesn’t work and in one particular case I said to the team, “Can you ask the client to send us a very detailed brief of exactly what it is that they’re really looking for?” Just so we can get a better sense. We just had this feeling that we’re missing something. So the client very kindly sent a very detailed briefing, which was fantastic for us to see, because the whole team sort of collectively, virtually online went, “Whoa, whoa, whoa, whoa, whoa, whoa.”
Do I need a VA or a specialist?
Because what was laid out would actually…really what this client actually needed was kind of a marketing agency and they were trying to get a part-time VA to do things that really are way outside the scope of what a VA is capable of doing. So I thought this would be a great topic to discuss. When is a VA really not necessarily not the right choice, but maybe not the first choice you should make or you need something more developed alongside the VA. Otherwise, you are actually going to waste time and money. So Matt I was interested to hear your thoughts on this. Would you see this happen a lot? I mean you’re on the coaching side-
Matt: Yeah—
Barbara: So presumably, we’d actually recommended that this client go and get a strategist or a marketing person to sort of lay out what they need first.
Matt: And I do see this regularly. I think when I wrote the stop during this book and put the tool together, I actually put one of the questions to ask, as you go through the tool is, I’m just going to read it, so I get it exactly right – Are special skills required for the task? And so, as you’re unpacking all of the things that you want to stop doing and categorising them into your excellence,
Want the transcript? Download it here.
In this episode, Barbara and Matt take listeners through the necessary steps for business owners to take to determine whether they really need a Virtual Assistant or the help of a specialist.
This episode takes a look at some of the key questions business owners need to ask themselves in order to determine who they need help from and how they can go about getting the right person for the job.
Some of the areas covered include:
Determining whether it’s a VA that you need, or a specialist
Understanding what your business needs are in order to make the right staffing decisions
Slowing down and taking the time to map out your business needs will actually allow you to speed up your business
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
Resources mentioned in this show:
The Stop Doing List
In this episode:
02:00 – Do I need a VA or a specialist?
06:25 – Understanding what your needs are
08:44 – Slowing down in order to speed up
12:08 – Wrapping things up
Barbara: Hey everyone and welcome back to another episode of the Virtual Success Show, where I am joined by my co-host, Matt Malouf. Matt, how are you?
Matt: Barbara, I’m excellent.
Barbara: Good, how’s all your brood?
Matt: They’re well, they’re all good. They’re on school holidays at the moment, so they’re back in school next weekend I’m sure my wife will be very, very happy about that.
Barbara: Yeah, all the mums are like, “When is school coming back?” I’m not into that phase yet, I’ve just got my almost one-year-old, well she’s nearly 11 months, so I’m a bit off the school holiday thing yet.
Matt: Nah, it’s all good.
Barbara: Yeah, so today’s topic guys, is again, a sort of a scenario that Matt sees and I see. I probably see a bit more than Matt, actually, in my line of business at Virtual Angel Hub, where we had a particular case and we’ve seen this a few times, where a client will come in, all revved up, excited about getting a VA, get a VA and then it just doesn’t work, right? And then we get in and try to see what the problem is, get another VA in there, still doesn’t work and in one particular case I said to the team, “Can you ask the client to send us a very detailed brief of exactly what it is that they’re really looking for?” Just so we can get a better sense. We just had this feeling that we’re missing something. So the client very kindly sent a very detailed briefing, which was fantastic for us to see, because the whole team sort of collectively, virtually online went, “Whoa, whoa, whoa, whoa, whoa, whoa.”
Do I need a VA or a specialist?
Because what was laid out would actually…really what this client actually needed was kind of a marketing agency and they were trying to get a part-time VA to do things that really are way outside the scope of what a VA is capable of doing. So I thought this would be a great topic to discuss. When is a VA really not necessarily not the right choice, but maybe not the first choice you should make or you need something more developed alongside the VA. Otherwise, you are actually going to waste time and money. So Matt I was interested to hear your thoughts on this. Would you see this happen a lot? I mean you’re on the coaching side-
Matt: Yeah—
Barbara: So presumably, we’d actually recommended that this client go and get a strategist or a marketing person to sort of lay out what they need first.
Matt: And I do see this regularly. I think when I wrote the stop during this book and put the tool together, I actually put one of the questions to ask, as you go through the tool is, I’m just going to read it, so I get it exactly right – Are special skills required for the task? And so, as you’re unpacking all of the things that you want to stop doing and categorising them into your excellence,
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