Are solution consultants the key to bridging the gap between pre-sales and post-sales success?In this episode, Jarod Greene sits down with Dave Greene, Regional Vice President of Solution Consulting at Gainsight, to unpack why the days of multi-product generalists are fading fast. Dave explains why buyers demand deeper expertise from SCs and how specialization is driving better outcomes for both customers and teams.In this episode, you’ll learn:Why specialization is the future of solution consulting: Dave explains why the shift away from multi-product generalists is critical to meeting buyer expectations and delivering deeper, more effective support.How to address burnout in solution consulting teams: Teams managing multiple product lines and geographies can improve performance and morale by prioritizing specialization.The evolving role of SCs in customer success: Solution consultants are uniquely positioned to support customers both pre and post-sale because of their technical training.Things to listen for:(00:00) Introduction(00:21) Why multi-product generalists are becoming obsolete(00:48) The value of specialization in solution consulting(01:27) Addressing SC burnout and challenges with multiple product lines(01:53) Why buyers want deeper expertise and customized solutions(02:31) The critical role of SCs in pre- and post-sales collaboration(03:43) The synergy between SCs and CSMs for customer outcomes

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