Mark Wigginton understands the importance of asking quality questions and used them throughout his career as a salesperson, management consultant, trainer, and even as a jail counselor (that’s a long story). He recently retired as a Regional Vice President for Shipley Associates, a global leader in business development consulting and training. During his 20 years at Shipley, he grew his region to be the top performing in the U.S. by focusing on his customers.A Certified Professional Coach and strategy consultant, Mark helps his clients learn the importance of customer focus, as well as how to advance the sales cycle, clarify goals and win more business! His professional training includes post-graduate studies in Business and Executive Coaching and an MS in Counseling Psychology. He is APMP certified as a Capture, Bid and Proposal Practitioner and is Shipley Business Winning certified. Mark is recognized by LinkedIn as a "Top Business Development Voice".Social media linkshttps://www.linkedin.com/in/focusingonresults/https://twitter.com/ManageYourFocusLink to websitewww.focusingonresults.comPrimary Topic: Introduction and Definition of Introversion- Janice Chaka introduces the podcast and the guest, Mark Wigginton- Mark describes introversion as the source of where he draws his power from in a world full of information and processingPrimary Topic: Mark Wigginton's Career and Work- Mark discusses his transition from a career involving selling, training, and marketing to coaching and strategy consulting- He mentions his experience in the mental health field and using his sales skills in his new role- Mark introduces the "sales spotlight" concept, highlighting the importance of effective listening and asking insightful questions in sales and business developmentPrimary Topic: Misconceptions about Sales- Mark addresses misconceptions about sales, particularly the outdated notion of needing to be visually extrovertedPrimary Topic: Personal and Professional Development- Mark shares how he transitioned from ineffective coping skills to becoming an endurance athlete, leading to positive changes in his business- He emphasizes the importance of taking care of oneself and making healthy choices, leading to improved creativity and performancePrimary Topic: The Impact of Physical Activity on Creativity- Mark discusses how engaging in physical activities, especially running, gives him headspace for creativity and idea development- He highlights that mood follows action, emphasizing the correlation between movement and attitudePrimary Topic: Building Relationships Based on Values and Ethics- Mark shares a story about maintaining ethical values by firing a customer, leading to a deep, trusting professional and personal relationship- Janice acknowledges the importance of being authentic and working with people who share the same valuesPrimary Topic: Self-Promotion- Mark provides details about his business, Focusing on Results, and how to connect with him on LinkedIn and via email- He describes the services he offers, including sales strategy consulting and business development coaching- Mark mentions working with individuals as they transition to the next stage in their careers or venture into entrepreneurship

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