In this episode, we talk about what real customer service looks like when it’s done with heart. From sending a simple thank-you card to bringing a soda to a hot job site, we share the small, intentional touches that helped our team build trust and long-term relationships with clients. These aren’t huge gestures—they’re thoughtful habits that became part of how we do business.We also share how we trained our team to care deeply, communicate clearly, and go above and beyond without burning out. From rewarding kindness on the job to building systems that keep service consistent, we’ve learned that great customer experiences aren’t just about skill—they’re about how we show up every day. If you want to build loyalty and stand out in a crowded industry, this one’s for you.Note: For the best audio experience, we recommend listening to this episode with earphones. Don’t forget to follow us on our social media accounts, as well as our hosts' social media accounts:The Trades Accelerator:Instagram: @TheTradesAcceleratorFacebook Group: The Trades AcceleratorLinkedIn: The Trades AcceleratorYouTube: The Trades AcceleratorDana Staszkiewicz:Instagram: @DanaStaszkiewiczFacebook: Dana StaszkiewiczLinkedIn: Dana StaszkiewiczMelanie Sloane:Facebook: Melanie SloaneLinkedIn: Melanie SloaneDISCLAIMER: I hereby declare that I do not own the rights to this music/song. All rights belong to the owner. No Copyright Infringement Intended.#thetradesaccelerator #tradesindustry  #podcast #businesssuccess #businessgrowth #business  #empoweringwomen #womenintrades #womeninbusiness  #leadership  #customerexperience, #tradesbusiness, #clientsfirst, #smallbusinessgrowth, #tradeservice, #loyalcustomers, #businessreputation, #fieldteamwins

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