The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Por: Intercom

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
484 episodios disponibles

Latest episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Mostrando página 17 de 25

Intercom on Product – New series with Des Traynor and SVP of Product Paul Adams 29/04/2019
Scale #7 - The ugly side of growth 25/04/2019
Rick Nucci, CEO of Guru, on automation and the customer experience 22/04/2019
Scale #6 - Should you disrupt or create a category? Lessons from Gainsight's CMO Anthony Kennada. 18/04/2019
Scale #5 - How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation 11/04/2019
Scale #4 - How to build a billion dollar sales team like Stripe 04/04/2019
Scale #3 - What makes a world-class CMO in 2019? And the #1 reason CMOs fail 28/03/2019
Scale #2 - How Atlassian built a $20 billion dollar company with no sales team 21/03/2019
Scale #1 - How to be customer centric in a high growth environment 14/03/2019
User onboarding best practices with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes 07/03/2019
HubSpot’s Kieran Flanagan on product-led growth 28/02/2019
Ryan Bonnici, G2.com CMO, on selling to educated users 21/02/2019
Rachel Hepworth, Head of Growth Marketing at Slack 14/02/2019
Coda’s Shishir Mehrotra on rethinking docs from scratch 07/02/2019
Understanding your ideal customers and how to sell to them 31/01/2019
Salesforce’s Mike Kreaden on how to build a platform to drive growth 24/01/2019
Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving 17/01/2019
How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly 10/01/2019
Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons 03/01/2019
Sujan Patel on scaling growth with chatbots 20/12/2018
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