Navigating the surge: A customer support roundtable

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
09/04/2020 36 min Episodio 219
Navigating the surge: A customer support roundtable

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Episode Synopsis


When global work moves online overnight, a wave of support tickets follows. Dee Reddy chats to Intercom's support leaders to hear how they've steadied the course.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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