Ilya Fushman, General Partner at Index Ventures

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
29/09/2016 33 min
Ilya Fushman, General Partner at Index Ventures

Listen "Ilya Fushman, General Partner at Index Ventures"

Descargar episodio

Episode Synopsis


As a General Partner at Index Ventures and the former Head of Product at Dropbox, Ilya Fushman knows plenty about how to scale your product and the challenges your team will face along the way. He shares his lessons learned on product roadmaps, building platforms and more with Matt Hodges, Intercom's Senior Director of Product Marketing.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

More episodes of the podcast The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Fin Conversations Ep5: End of Year Review 2025 19/12/2025
Introducing Fin Meetups: Conversations with AI Leaders 03/12/2025
Voice AI that customers love: How Fin Voice is transforming Credit Repair Cloud's CX 14/11/2025
Building trust in AI, one conversation at a time 05/11/2025
Live from Pioneer: How a unified Customer Agent will transform the entire customer lifecycle 31/10/2025
Live from Pioneer: AI is a long overdue promotion for customer service 22/10/2025
Live from Pioneer: AI is handling complexity we never thought it could 16/10/2025
Fin Conversations Ep4: Fin Procedures in practice 15/10/2025
Inside Pioneer 2025: Exploring what's next for customer experience 09/10/2025
Smooth scaling: How Intercom manages 500+ product launches a year 25/09/2025
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA