Chris Messina, Developer Experience Lead at Uber

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
23/02/2016 36 min
Chris Messina, Developer Experience Lead at Uber

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Episode Synopsis


Intercom content marketing manager Adam Risman chats with Chris Messina about how conversational commerce – a new trend at the intersection of AI, bots, brands and messaging – is fundamentally changing the way we design, acquire and use apps.

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