What's Next in Facilities Management

18/02/2020 31 min
What's Next in Facilities Management

Listen "What's Next in Facilities Management"

Episode Synopsis

In this first episode of our 'Spotlight' series, Michael was joined by Mary-Louise Gray, Real Estate and Facilities Director (EMEA) at Microsoft and Caroline Gardiner, Strategic Head of Integrated Facilities Management (EMEA) at Cushman & Wakefield, to discuss What's Next in Facilities Management.

Mary-Louise and Caroline discuss creating different environments that give people choice, create workplace culture and attract talent; how technology is being used to navigate the whole user journey; and lessons learned from the hotel industry in order to improve the 'experience' for employees and users.

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