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Listen "Supportive Shorts — Reframing AI Chatbots"
Episode Synopsis
Mat answers Ita's newsletter-follow-up question: How can we frame AI chatbots as self-service tools, not worse-than-human support?Find the original newsletter here:https://email.helpscout.com/harm-joyand visit https://helpscout.com/blog/blog/reframing-as-chatbots/ for further links. Thanks Ita for the great question!
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