David Funck, Chief Technology Officer at Avaya, joins Software Leaders Uncensored with host Steve Taplin to share his remarkable journey from professional actor to technology executive. With decades of experience building and scaling enterprise communication systems, David has led teams through M&A deals, global product rollouts, and massive digital transformation. In this conversation, he opens up about Avaya’s next-gen contact center platform, Infinity, and how AI is reshaping the way humans and machines collaborate. From leading 900+ engineers worldwide to simplifying legacy systems and learning when to let go, David delivers real-world lessons on leadership, focus, and future-proofing enterprise software.

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