This week, Pete sits down with Manny Hamgeri, Operations Manager at 3JM Exteriors, to talk about thinking long-term, being intentional in every decision, and crafting a great experience for homeowners AND internal teams.Over 20+ years, 3JM has grown and evolved with the industry. And with Manny now on board, 3JM is delivering a consistently world-class customer experience by implementing thoughtful, repeatable processes.Manny shares his insights on:The value that non-roofers can bring into the industryWhy standardized processes are so importantMaking changes strategically and intentionallyIntegrating not just any tech, but the right techIf you’re looking for a smart, modern perspective on growing a roofing business thoughtfully and sustainably, this episode will hand you the keys to success. Listen and learn!

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