Episode Synopsis "Winning and Learning"
Doing the right thing is always the right thing. Pride and ego live on Broke Street. After a screw up that cost a customer money I had to face the facts and own up to what I did. I lost money, but so gained loyalty. Another potential client got vulgar as we both tried to explain our business strategies. Keeping my cool keeps the door open to future business opportunity. Didn’t win, but I learned a lot.