Episode Synopsis "Jon Francis: How Storytelling Helps Data Analytics Become Part of Company DNA"

In this episode, hosts Laks Srinivasan and Charlie Stack are joined by Jon Francis, Head of Global Analytics and Decision Sciences at PayPal, who shares how he used the wrong approach early on in his career at Starbucks and what he learned from both AI-Oriented companies as well as gut-driven companies throughout his trajectory in companies such as Amazon, Nike, and T-Mobile. We’ll discuss why the best way to approach AI is through empathy and storytelling that reflect the company’s goals as well as the steps leaders need to take in order to boil AI into company culture.

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• Jack Hanlon: Music to Machine Learning - An Experiential Approach to Understanding AI
• Jon Francis: How Storytelling Helps Data Analytics Become Part of Company DNA
• Zach Anderson: How AI Humanizes The Customer Journey
• Tom Redman: Tackling The Technical and Human Aspects of AI
• How to Leverage Collaborative Analytics
• Tom Davenport: Achieving More With Enterprise AI
• The Return on AI Playbook: Season 1 Trailer