Listen "003: How to Increase Engagement from Your Reps During Training"
Episode Synopsis
Our 3 tips to increase your rep's engagement: make it a consumer experience, increase their attention level, blur the lines between required training!00:00-00:25 Introduction00:25-00:54 Question: Why the Rep's Experience?00:54-01:59 Answer: Experience Matters01:59-07:15 The Challenge: Keeping Attention07:15-08:44 The Opportunity: Higher Motivation to Engage08:44-09:50 Question: Why Button up the Experience?09:50-12:09 Answer: Only the Rep Knows the Experience12:09-17:12 Tip #1: Consumer Experience17:12-20:44 Tip #2: Reduce & Increase20:44-28:05 Tip #3: Combine Interactions28:05-31:00 C2A: Be a "Secret Shopper"31:00-31:08 Ending
More episodes of the podcast The Rep's Journey
001: How to Rock Text Message Field Support
18/02/2022
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.