In normal business, if you're right 95% of the time, you're a huge success. In banking, if you're only right 95% of the time, you're probably out of business.
That risk means that banks and bankers are cautious when making decisions, and for almost every bank that means decisions are ponderously slow. To the general public, that's how businesses worked last century. Banks are starting to be seen as laggards compared to some of their FinTech competitors.
Dallas talks though how your bank can start using the time tested "Scientific Method" to start picking up speed and also start making better (data driven) decisions.

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