Stephen Covey says, "Most people do not listen with the intent to understand; they listen with the intent to reply.”Can you think of times when you've done that? Even if you can't, you may well do it - 96% of people think they're a good listener, but only 25% actually are. That's why, in this episode, Adam and James discuss the misconceptions around being a 'good listener', and offer some actionable tips to be better.Visit Our WebsitePricing for our course suiteReferences from the podListening to People (hbr.org), HBRWhat Great Listeners Actually Do (hbr.org), HBRThe price of poor listening (management-issues.com)

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