In this episode, we dive into The Frontline Gap report, which uncovers the deep disconnect between frontline employees and their desk-based counterparts. From culture and recognition to communication and career advancement, frontline workers often feel left out of the corporate conversation. We explore the five key gaps—culture, recognition, communication, technology, and career—and how they’re impacting engagement, retention, and performance. Tune in to discover practical solutions, including employee experience platforms, that can help organisations truly support and reconnect with their essential workforce.

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