In this episode, we break down the whitepaper Navigating the Return-to-Office Backlash, which explores the challenges companies face in shaping post-pandemic work models. Instead of defaulting to compromise solutions like hybrid setups, the report calls for a more deliberate design of roles and organisational identity. We look at how meaningful work, growth, connection, and wellbeing can drive thriving workplaces, and why leadership trust and capability are critical to success. Tune in to learn how a refreshed employee lifecycle model links positive workplace experiences directly to stronger customer outcomes.

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