Listen "032: How to Elevate Guest Experiences with AI and Data Integration with Jeremy Julian"
Episode Synopsis
In this episode of The Pineapple Perspective, Troy dives into the dynamic intersection of hospitality and technology with Jeremy Julian, host of the Restaurant Technology Guys podcast and a seasoned industry innovator. Together, they explore how cutting-edge tools, like AI-driven analytics and voice ordering, are transforming restaurant operations and enhancing guest experiences. Jeremy shares real-world insights on leveraging technology for operational efficiency, such as integrating point-of-sale systems with platforms like OpenTable to create seamless, personalized customer interactions. From the potential of computer vision for inventory management to strategies for avoiding common pitfalls in tech implementation, Jeremy offers actionable advice for restaurant operators looking to stay competitive in a fast-evolving industry. Topics Discussed in the Episode: How AI and machine learning are redefining restaurant operations and guest engagement. Strategies to avoid failure in restaurant technology implementations. The importance of personalized customer experiences and integrated guest profiles. Innovations in back-office operations, including AI-driven inventory management. The future of voice ordering, computer vision, and same-day pay in the hospitality industry. Connect with Jeremy Julian: Jeremy Julian - Custom Business Solutions | LinkedIn CBS NorthStar - Website CBS NorthStar | LinkedIn Custom Business Solutions - Facebook CBS NorthStar (@cbsnorthstar) / X CBS NorthStar Training - YouTube Restaurant Technology Guys - Website The Restaurant Technology Guys | LinkedIn Restaurant Technology Guys - YouTube The Restaurant Technology Guys - Facebook This show is sponsored by Pepper Lunch. Find a location near you! Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.
More episodes of the podcast The Pineapple Perspective
076: Building Global Restaurant Brands with Authenticity and Scale with Troy Hooper on Zaller Talk
11/12/2025
075: How Dave's Hot Chicken Builds Culture, Consistency, and Growth with CEO, Jim Bitticks
04/12/2025
072: Hospitality, Innovation, and Staying Customer-Driven with Beyond Juicery + Eatery's Mijo Alanis
06/11/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.